General Conditions

Our prices

All our prices are in Swedish kronor. We reserve the right to make any errors.

Payment

Payment is made by invoice after delivery. We will soon launch a new payment method so we can offer card payment, partial payment and swish. 

Delivery times

Normal delivery time is about 3 weeks for standard sizes and standard sizes. For specialized products, the delivery time is 3-5 weeks.

Delivery abroad

If you want delivery to another country, contact us and we will arrange it.

Security and confidentiality

Silentdecor.com guarantees never to disclose personal data or e-mail addresses to third parties, unless there are special reasons, e.g.
police, prosecutors or the like request information.

Return conditions/complaints

When you order products from us, the right of return depends on whether they are standard or special products. See below what applies to each product:

Acoustic Boards & Headboards: If it is your own image, we cannot offer returns. However, free right of withdrawal if it is a standard motif.

Countertops: there is a free right of withdrawal. 

Triabs: If it is your own design or color, we do not offer a right of withdrawal.

Curtains: Free right of withdrawal

Silent Socks: Free withdrawal

Mobile box: The colors light grey, dark grey and black are free of withdrawal. All other colors are non-returnable.

Other products: Free right of withdrawal.

If there is an error by us or the shipping company, we will replace it. We always send you proofs of your own pictures for approval. The goods must in
this case be in unchanged condition.

You pay for return shipping and we refund the value of the item.

Other

We reserve the right to make printing errors, errors in information, errors in specification, on all products and services in our range. All
image information on our pages should be seen as illustrations.

Silentdecor.com cannot guarantee that the image represents the exact appearance, actual color or nature of the product.